DATE: SUNDAY, OCTOBER 11, 2026
★ SPECIAL PRINT EDITION ★
SECTION: INDIA
NFR Introduces Enhanced On-Board Services on Five Trains, Including Two Vande Bharat Express Services

NFR Introduces Enhanced On-Board Services on Five Trains, Including Two Vande Bharat Express Services

Oct 11, 2026 - 23:42
Vande Bharat among 5 Northeast-bound trains to get better cleaning, faster passenger complaint resolution
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Key Highlights

  • Indian Railways has introduced a range of measures to improve the cleanliness and comfort of train travel, particularly on long-distance journeys.
  • The enhanced services, which began on Saturday, are now available on the Guwahati-Kolkata Garib Rath Express and both Vande Bharat services.
  • Indian Railways' latest update highlights the introduction of regular coach cleaning, improved washroom hygiene, and timely linen distribution on five trains, including two Vande Bharat Express services.

Indian Railways has introduced a range of measures to improve the cleanliness and comfort of train travel, particularly on long-distance journeys. The enhanced services, which began on Saturday, are now available on the Guwahati-Kolkata Garib Rath Express and both Vande Bharat services.

This rollout marks a significant step forward in the country's efforts to modernize its rail network. With Northeast Frontier Railway (NFR) becoming the second railway zone in Indian Railways to introduce enhanced on-board services.

Indian Railways' latest update highlights the introduction of regular coach cleaning, improved washroom hygiene, and timely linen distribution on five trains. This includes two Vande Bharat Express services. Dedicated teams deployed across these five identified trains ensure continuous cleanliness, improved sanitation, and prompt redressal of passenger complaints throughout the journey.

According to Kapinjal Kishore Sharma, Chief Public Relations Officer of NFR, these measures are designed to provide passengers with a more comfortable and enjoyable journey.

Indian Railways is rolling out a comprehensive cleaning and maintenance program on select trains. Aimed at enhancing passenger comfort and overall travel experience. The initiative includes regular cleaning of coaches, improved hygiene in washrooms, and more efficient waste management.

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Real-time passenger feedback and AI-driven assessments will inform performance evaluations. Helping the railway service provider pinpoint areas for improvement and implement targeted enhancements to service quality.

The enhanced services will feature a range of amenities, including upgraded food and beverage options, improved seating arrangements, and enhanced cleaning protocols. The introduction of these enhanced services is a significant step forward in Indian Railways' efforts to modernize its rail network and provide safe. Reliable, and comfortable transportation to its passengers.

Notably, Northern Railway was the first to implement the initiative, introducing enhanced on-board services on several trains. The success of this rollout has now been replicated by NFR, with a focus on improving the passenger experience.

As the rail network continues to evolve, Indian Railways remains committed to providing a world-class transportation experience to its passengers.

The government has set ambitious targets for the rail network. With a focus on increasing passenger capacity and improving the overall efficiency of services. With the introduction of these enhanced services.

Indian Railways is well on its way to achieving these goals and providing a world-class transportation experience to its passengers.

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The introduction of these enhanced services marks a significant milestone in Indian Railways' efforts to modernize its rail network. With the rollout of these services, passengers can expect a more comfortable and enjoyable journey, and Indian Railways is poised to become even more efficient and effective in providing safe and reliable transportation to its passengers.

The Patna Vande Bharat Express Train, which recently began its services, is expected to be one of the first to benefit from these enhanced services. The New Jalpaiguri station, which serves as a major hub for these trains, has also seen improvements in cleanliness and hygiene, with dedicated teams deployed to ensure continuous maintenance and upkeep.

With the introduction of these enhanced services. The country's rail network is poised to become even more efficient and effective, providing safe, reliable, and comfortable transportation to its passengers.

The Dibrugarh-Mumbai LTT Express and Kamakhya-SMVT Bengaluru Express are also scheduled to commence their enhanced services in the near future. These upgrades are part of a broader initiative to enhance passenger experience and improve the overall cleanliness of trains.

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Tech journalist and AI enthusiast who enjoys keeping up with the latest in hardware, processors, emerging AI tools, and software. I like digging into new technology, understanding how things actually work, and following the developments that could shape the way we use technology in the future.

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